# eGain Targets 20% AI Customer ARR Growth as Sales Spending Rises By John Kim Canonical URL: https://www.tokenpost.com/news/business/51744 Published: 2026-11-08T18:38:56.000Z Updated: 2026-11-08T18:38:56.000Z Section: Business > eGain reiterated its fiscal 2027 AI customer revenue outlook of $59.5 million to $60.5 million. eGain plans to increase sales and marketing spending in fiscal 2027 as it targets about 20% growth in AI customer ARR by June 30, 2027. The company reiterated its fiscal 2027 AI customer revenue outlook of $59.5 million to $60.5 million. It plans to increase those costs and cautioned that first-quarter profit performance does not represent what it expects for the rest of the year. The update adds AI metrics and spending plans to the company’s [first-quarter results](). ## Links in this article - [first-quarter results](https://www.tokenpost.com/news/business/50868)