# Radisson Brings Hotel Discovery to ChatGPT

By Simon Yoon

Canonical URL: https://www.tokenpost.com/news/technology/27830
Published: 2026-10-08T08:02:45.000Z
Updated: 2026-10-08T08:02:45.000Z
Section: Technology

> The Radisson Hotels plugin lets travelers compare properties, prices and amenities before completing bookings on Radisson’s website.

Radisson Hotel Group has added hotel discovery and booking support to ChatGPT through a plugin developed with Accenture and OpenAI technology, giving travelers a way to compare properties before completing reservations on Radisson’s website.

The Radisson Hotels plugin provides hotel recommendations on a map and lets users compare prices and amenities. Travelers can then continue to Radisson’s website to complete a booking.

The plugin was built and deployed in six weeks. From July through August 2026, its visit-to-booking conversion rate was 1.5 times higher than Radisson’s organic search performance.

A ChatGPT update also allows the Radisson Hotels plugin to appear automatically when it is relevant to a user’s request, without requiring users to activate it by name.

The integration is designed to influence travelers earlier in the planning process while keeping completed bookings on Radisson’s website.
