# JPMorgan Blocks Outside AI Agents From Direct Account Access

By Simon Yoon

Canonical URL: https://www.tokenpost.com/news/technology/31440
Published: 2026-10-13T18:56:12.000Z
Updated: 2026-10-13T18:56:12.000Z
Section: Technology

> The bank permits limited read-only data sharing through connectors while testing its own Smart Cash tool and building defensive tools.

JPMorgan Chase will block outside artificial-intelligence agents from directly accessing customer accounts or acting on customers’ behalf, as the bank builds safeguards against large-scale automated activity.

JPMorgan Chase CEO Jamie Dimon announced the policy Tuesday, Oct. 13, during the bank’s third-quarter earnings call.

“We’re not going to allow just any … outside agent to come in inside the company, because it’s just too risky for clients and for JPMorgan,” Dimon said.

JPMorgan bars third-party services from signing into customer accounts with users’ bank login details. Some data, including balances, may be available read-only through Plaid or another connector using the customer’s credentials. The credentials are provided to the connector, rather than directly to the AI agent.

A JPMorgan spokeswoman said the bank does not permit third parties to access accounts by obtaining customers’ banking credentials and logging in on their behalf. The bank supports customer-authorized data sharing through open-banking providers and is working to enable secure connections for AI agents.

JPMorgan has not provided a timeline for allowing outside agents to interact directly with customer accounts. Dimon warned that rogue agents could operate at scale.

“You don’t want rogue agents, and it could be thousands of them,” he said.

Dimon said customers using outside agents should understand the risks, including a possible shift in responsibility. “They should understand there’s a liability transfer,” he said.

The bank is also developing AI tools for internal and customer-facing uses. Chief Financial Officer Jeremy Barnum said JPMorgan recently began a targeted pilot of Smart Cash, which is designed to forecast a user’s cash flow and move funds to maximize yield.

The policy comes as personal AI agents gain more ability to perform tasks for users, including interacting with financial accounts and completing purchases. Meta’s Muse and Spear Street Technology’s Instinct, a text-based digital concierge, are among the agents discussed in the broader debate over automated activity. OpenAI has also released an agent called Dots.

JPMorgan’s position leaves outside agents with limited account visibility unless the bank develops controls for direct interaction. The bank has not set a date for that change.