# Microsoft Restores Outlook and Teams After a Global Outage of More Than 24 Hours

By Simon Yoon

Canonical URL: https://www.tokenpost.com/news/technology/57309
Published: 2026-11-14T09:45:29.000Z
Updated: 2026-11-14T09:45:29.000Z
Section: Technology

> The disruption began Nov. 12 and affected more than 70 countries and regions. Microsoft traced it to a network-capacity issue and plans a full post-incident review.

Microsoft has restored Outlook, Teams, Copilot and other Microsoft 365 services after a worldwide disruption that lasted more than a day and affected customers in more than 70 countries and regions.

Both business and consumer versions of Microsoft 365 were affected. Microsoft said it restored service for customers and regions still experiencing problems, and that accumulated email had been processed. Its status page listed all products as operational.

The outage began Nov. 12 and continued for more than 24 hours. Microsoft traced the fault to a technical issue introduced during an earlier network-capacity upgrade; a later network change exposed it. The company said the incident was unrelated to a cyberattack or artificial intelligence.

Microsoft apologized for the disruption and plans to publish a full post-incident review, but gave no date for its release. The update covered the network repair, final customer restorations and completion of email processing.