Uber Ends Ride-Hailing Operations in Nigeria and Uganda

Uber ended its ride-hailing operations in Nigeria and Uganda on Sept. 2 as part of a restructuring that will reduce its global workforce by about 10% and refocus investment.

Uber said the decision followed a review of its operations and would not affect services elsewhere in Africa. The company described the restructuring as an effort to simplify its organization and focus employees and investment on its largest opportunities.

Uber CEO Dara Khosrowshahi said the company is “removing layers, simplifying team structures, refining our global location strategy, and focusing our people and investments against the biggest opportunities ahead of us.”

The exits affect Uber’s Mobility business, one of the company’s three reportable segments alongside Delivery and Freight. Uber’s 2025 annual filing says its technology was available in more than 70 countries, including African markets, but does not provide separate revenue or profitability figures for Nigeria or Uganda.

Nigeria’s Federal Competition and Consumer Protection Commission (FCCPC) opened an investigation into how Uber handled customers whose services were not fulfilled after the shutdown. FCCPC Executive Vice Chairman and CEO Tunji Bello said the review would examine “the manner of their exit, particularly in respect of unfulfilled services to the customers.”

Uber’s stated explanation focused on organizational simplification, investment allocation and workforce reductions. It did not cite fares or specific competitors as reasons for leaving Nigeria and Uganda.