Add as a preferred source on GoogleOfcom Fines Meta $597,000 Over Inaccurate WhatsApp Business Data
Ofcom said some errors took as long as 11 months to correct. Meta admitted breaking the rules, and the regulator reduced the fine by 25%.
Britain’s communications regulator, Ofcom, fined Meta $597,000 Thursday over inaccurate WhatsApp Business information, finding five breaches of the Communications Act across two investigations into the bulk business messaging market.
The investigations were part of a 2025 review of bulk business SMS. Ofcom sought the number of messages sent through WhatsApp for Business and the service’s revenue as it examined messaging options businesses use to reach customers. Bulk texts can carry verification codes and alerts.
Ofcom said some errors took up to 11 months to correct. It reduced the fine by 25% after Meta admitted it had broken the rules.
Meta said it takes its regulatory obligations seriously and fully cooperated with the investigation. The penalty is separate from Ofcom’s 4chan enforcement action.
Riza Dagoc
Riza Dagoc reports on regulation, investing and the digital-asset business for TokenPost. Send corrections or tips to info@tokenpost.com.