CoinDCX Will Cover Operational Losses After Deposit Process Failure

CoinDCX will cover operational losses tied to a failure in its deposit collection process for retired addresses, after a Salus executive alleged wallets linked to the Indian exchange transferred 15.99 million USDT and 5,783.81 TRX.

Salus Chief Marketing Officer Darcy placed the transfers at 11:35:54 a.m. ET Oct. 21 (15:35:54 UTC), from CoinDCX-linked hot and deposit wallets to an address on the TRON network. The largest single transfer was 15,819,002 USDT.

CoinDCX said the addresses were created in January 2025, compromised in a July 2025 security incident and later retired. Some customers continued sending deposits to them, while the exchange’s collection process failed for an unspecified period. CoinDCX said it would cover the resulting operational losses and had credited affected user accounts.

The transfers do not establish a $15.99 million loss for CoinDCX. The company did not quantify its operational losses and said current platform and customer wallets were unaffected, with trading continuing normally.

The July incident affected an internal wallet CoinDCX used to manage liquidity. The company said customer wallets were not affected in that incident.