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Mercado Bitcoin Pauses Deposits and Withdrawals After Security Incident

The Brazilian exchange said customer assets were not affected by the incident.

Mentioned assets
A hand hovers above a dark smartphone beside a small hardware wallet / TokenPost.ai
A hand hovers above a dark smartphone beside a small hardware wallet / TokenPost.ai

Mercado Bitcoin, a Brazilian cryptocurrency exchange, temporarily paused customer deposits and withdrawals after confirming a security incident, while saying customer assets were not affected by the event.

Deposits let customers move cryptocurrency into an exchange account, while withdrawals transfer assets out of the platform. Pausing both services temporarily blocks those two transfer routes for Mercado Bitcoin users. The disruption concerns access to deposit and withdrawal functions; the exchange also addressed customer asset status in its statement.

Mercado Bitcoin confirmed a security incident and said customer assets were unaffected. Its temporary halt applies to deposits and withdrawals, the two services used to send assets into or out of an exchange account. The statement describes an interruption to customer transfers alongside the company’s assurance that holdings were not affected.

For customers, the confirmed change is temporary: they cannot use Mercado Bitcoin’s deposit or withdrawal services during the pause. The exchange’s statement on customer assets addresses a different part of the incident, saying holdings remain unaffected. These are the details Mercado Bitcoin confirmed: a security event and a halt to both transfer functions.

Simon Yoon

Reporter

Simon Yoon reports on blockchain technology for TokenPost. Send corrections or tips to info@tokenpost.com.

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