ChatGPT Users Report Suspensions Affecting $200 Pro Subscribers

ChatGPT users reported losing access, including users on the $200-a-month Pro plan, and most affected users reportedly received no advance email notice.

Users described login screens with messages that accounts had been deleted or suspended. The reported affected categories included lower-priced regional subscriptions, bulk registrations, shared payment cards or devices, relay or reverse-proxy access, API quota resale and suspected model distillation.

Some users who said they followed the rules also reported suspensions after the system associated them with accounts that had already been disabled.

OpenAI previously carried out a mass account suspension in 2023. The company has also taken action against accounts tied to companies and developers over large-scale model distillation and API misuse.

As of Nov. 9, OpenAI had not disclosed how many users were affected.