Microsoft Extends Email Timeout by 48 Hours During Outage Recovery

Microsoft extended its email timeout by 48 hours as it worked to restore Outlook, Teams and Copilot after an outage that began Thursday. The change is intended to give messages delayed by the disruption more time to arrive as systems recover.

Recovery had improved in North America and much of Europe, while Asia-Pacific showed signs of progress. Some users could still experience intermittent problems as work continued on affected environments and efforts focused on reducing email queues and backlogs.

Banks, governments and courts were among those affected as service disruption reports reached 74 countries and territories in roughly an hour. Mailbox access was disrupted and email delivery delayed, while core Teams functions remained available.