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Microsoft Says Availability Is Improving as More Than 20 Products May See Errors

Some overloaded servers had stopped responding, while email queues were nearing normal levels as repairs continued.

A solitary server chassis sits beneath fluorescent lights in a quiet aisle / TokenPost.ai
A solitary server chassis sits beneath fluorescent lights in a quiet aisle / TokenPost.ai

Microsoft was still working to restore access to its main software products Friday after an outage disrupted government agencies, traders and businesses worldwide. Availability was improving, but the company warned that users of more than 20 products and services could still encounter errors.

At about 9 a.m. ET (14:00 UTC) Friday, Nov. 13, Microsoft said service availability was improving and email queues had fallen close to normal levels. Those signs of progress did not amount to an all-clear: errors remained possible across a broad range of products and services.

Microsoft described some servers as overloaded, leaving core processes unresponsive. Additional server errors slowed the company’s initial efforts to investigate the disruption and put repairs in place. Microsoft said it would provide more details after the outage ended, while it continued working to restore service.

The company also said it had found no evidence of malicious activity. Its update did not declare the outage resolved.

Simon Yoon

Reporter

Simon Yoon reports on blockchain technology for TokenPost. Send corrections or tips to info@tokenpost.com.

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